South Shore Step One Dresser, Pure Black

Nice looking dresser
Looks great, colour as listed and fits room perfectly

Cheap, don’t waste your money
Came with dents in the pieces, and handles to the drawers don’t line up with the holes that come in the front of the drawers, metal pieces were bent. Waste of money. Cheaply made.

Not the best quality, hard to assemble, but great if you’re on a budget
The price was pretty good and it looks nice. But it’s poor quality. Again, you get what you pay for. If you can’t afford a nice set, but you don’t want to buy used, this is a good choice. I bought the five dresser, the eight dresser and a nightstand. Nightstand was easiest to put together. See my review on the nightstand. Otherwise both dressers will have same review.

Excellent customer service. Product is ok
So I placed my order June 29 but was delayed because FedEx lost the package has to wait at least 5 days to get it sorted.. by the time I received my dresser it was 4 weeks later. When it arrived the top of dresser was damaged smh customer service ended up sending me a new top couple days later. But…. The customer service was excellent. Through out this whole ordeal customer service through south shore was amazing. Amazon on the other hand big thumbs down. I would an email a day from South shore updating me on status. Overall I’m happy with the dresser. Its great for a toddler room

Tiene muy buena estetica y llego en buen estado la caja. Armarlo no fue tan complicado pero el fondo de los cajones se doblaba con el peso de la ropa y la humedad de Cozumel arruinó el mueble en menos de 6 meses. Si vives en clima seco podria ser una muy buena adquisición!

I wrote a more detailed review of the coffee table that you can read…. We really love this series. I don’t know if the manufacturer altered anything after the other reviews here, but this is not bad furniture. After assembly a couple pieces, I’m skeptical that some of the reviewers here didn’t understand the directions. The directions ARE NOT HARD IF YOU READ THEM. I’ve assembled much harder stuff. The only tools you need are a hammer and a couple screw drivers, and no you don’t need a second person.It’s all compressed wood, and is held together by friction locking parts and some screws and nails. I don’t know why you’d expect anything different for the price. What impressed us is that it does not *look* like compressed wood – it is very stylish. The color is a very dark brown. The room pics on Amazon must have a lot of natural light coming in.So here are some simple building tips for those wanting to improve the quality without much extra work (these are things anyone building their own furniture would do anyway… and you are kinda building your own furniture):1. Use wood glue! It’s worth the $5. Apply it between each piece as you assemble. I even threw some in the pre-drilled holes. It makes everything stronger and the piece feels sturdy.2. Tighten the locking bolts until they stop moving. If these are loose, the entire piece will feel sloppy.3. Go to a hardware store. Buy some wood to support the drawers. This is what I bought and it worked great: 23-5/8″ x 1/2″ x 2-1/2″ pine (actual dimensions – had the store cut it), 1-1/2″ small-tipped nails, and Elmer’s wood filler (natural color). Place the wood at the front of the drawer underneath the drawer-bottom. Nail it in from the sides so that the nail is recessed into the wood (you’ll need another nail to get it to recess). Use wood filler to make it flush. You won’t see the nails and it greatly improves the stability of the drawer. I paid $22 for all materials including the cuts for this dresser and 3 other pieces.—–Some other tips:1. The drawers are designed to be either on the left or the right. They’re not labeled anywhere – it should be obvious when you put them in, however. So if they don’t align, try the other side.2. To the hammering… there’s a plastic piece included to put over the sliders. Hammer THAT piece, not the sliders themselves. This should be obvious.3. The friction L pieces for the front leg can be put in by hand. Hammering tends to misshape them. If you must hammer, use the included part you used for the sliders.4. Assembly time took about 2 hours for the frame, and about 2 for all the drawers. I beefed it up as described above, however. I’m assembling multiple pieces. The directions are all about the same, and it’s getting quicker as I go.—–Lastly, we had a slight crack in the finish on the top piece upon arrival. We called South Shore and they’re sending us another piece. The phone call took me 4 minutes from dial to hangup. So another 5 stars to customer service on that aspect.- ChrisP.S. The dimension for the cuts for the night stand drawers is 20″ long, and the 5-drawer tall dresser is 28″ long.

For 150 bucks, I expected SOME degree of quality. I’ve put plenty of flatpacked furniture together by myself before, but this was arduous and ultimately not worth it. Save 75 bucks and pick up something easier to put together at Wal-Mart, or take 150 to a consignment furniture store, or anything, really, because this dresser was so godawful, pricing it at 150 is downright shameful.Pros: Dresser is a pretty color, and is large.Cons:Shoddy Instructions – Finished/Unfinished sides are not labeled in the diagrams, so you have to make those calls yourself. There’s many different types of screws you need to use, and if you aren’t experienced enough to recognize each one the instructions don’t help you out at all, as the screws, despite being in separate bags, are not in any way labeled. More guesswork =more mistakes, and since the material is just slightly thicker-than-normal composite board, unscrewing/removing nails/etc., tears up the wood.Cheap Materials: As said, the boards are just particle board, and the ENTIRE back of the dresser is a plain, undecorated 2 mm thick sheet of cardboard. The bottom of the drawers are the same thickness, and flimsy, but at least have the decency of having a faux-wood pattern on them. The sliders for the drawers are all plastic, and a few of mine are slightly curved/warped at the ends.Poor Construction: As another reviewer mentioned, a number of the boards are not cut at the right length and overlap where they should not, and many, MANY holes are not drilled in the correct place or drilled largely enough, especially on the drawers. And of course, as other’s have noted, the drawers don’t fit well in the sliders at all. Yay.WTF: Some parts of assembly requiring drilling screws through two layers of material (cardboard/composite wood, plastic/composite wood) without holes for reasons I can’t fathom. In the first instance nails would have made more sense and been easier to use, and in the second I see no reason why the plastic nubs were needed and they were extremely difficult, near impossible, to get a screw through. I ended up skipping the plastic pieces and filling the cavities with a glue instead.I know the picture looks pretty and free shipping through Prime is tempting, but just avoid this. It’s 160+ pieces of crap.