Bush Furniture WC53284-03 Stanford 2 Drawer Lateral File Cabinet in Antique White and Tea Maple

I actually purchased two of these. They’re now assembled, in use, and I’m extremely happy with them.- I’ve had home office products from both Bush, and their chief competitor Sauder, over the years. I feel that Bush and their products are superior. Through several military moves, my Bush computer desk has held up beautifully — my Sauder desk and filing cabinets, not so much. When the Sauder filing cabinets recently reached terminal deterioration, I purchased two of these Stanfords to replace them.- BUSH CUSTOMER SERVICE I: Before buying, had a very productive phone call with a Bush rep to ensure I could configure the drawers in the precise way I wanted to use my “hanging files”. In addition to superb customer service skills (courtesy, friendliness, articulate, listening, patience, etc) the rep had the depth of product knowledge I sought.- SALE and DELIVERY: As usual, kudos to Amazon. Great price, and lightning fast FREE delivery through Prime.- PRODUCT on ARRIVAL: 2 units, gazillions of parts, not a single part — not so much as a single tiny screw — was missing. But one broken piece, which leads to…- BUSH CUSTOMER SERVICE II: Called the number provided, new part on my doorstep in 3 business days, no questions asked.- ASSEMBLY: Each unit easily done in about 90 minutes, my wife and I working together. ALL parts, including screws and hardware, labeled clearly and accurately. All pre-drilled holes and other machining of parts were flawless. Instructions were easy to follow, sequenced logically, and accurate. (There was only ONE thing that could be more clear in the instructions. Glide rails are actually two separate parts that come shipped together. You need to separate them, as one part is eventually attached to the drawer, the other to the cabinet. While the process of respectively attaching each is covered well in the instructions, the need to separate them initially (before attaching the first part) is not made clear.)NOTE: You will be hating life if you attempt to do all the screw-driving by hand. Buy or borrow a good quality variable speed, reversible drill. Magnetized drill bits (so you don’t have to try to hold a tiny screw onto the bit as you attempt to align it in its hole) are a huge plus!- BUSH CUSTOMER SERVICE III: In the initial phone conversation described above, the rep ensured I knew of a separate customer service number I could call during assembly in the event there were questions, or a need of “talk throughs” to make it right. Sure enough, there was one particular thing we wanted to be sure of, called the number, waited on hold for less than 5 minutes, and got the exact tech support we needed.BOTTOMLINE: The cabinets are beautiful, the drawers open and close like butter, and the interlock function works perfectly (avoids both drawers opening simultaneously, which could cause the cabinet to tip over).If Bush made a desk in the Stanford line, I’d buy it in a heartbeat to replace my old Sauder desk. Unfortunately they only make a computer desk in this line, not a full desk. All that said, I would recommend Bush, its products, and specifically this product unequivocally.

After my wife started working from home, she needed additional space to put the files and other things she brought from work. With a smaller-than-normal space, she found this Bush lateral file cabinet. The dark, distressed finish matched closely to her existing desk. It is very sturdy and the finish quality is excellent.We ordered on a Wednesday in mid-May, and it was delivered to our door the following Monday. It was straightforward to put together. The only problem we had was mis-drilled hole spacing for drawer pulls on the face panel of for one of the drawer. A call to Bush resulted in them Fedexing a new panel promptly. This is the fourth Bush piece I’ve assembled, and was the only one that had anything wrong. Customer service was excellent. I wouldn’t hesitate to purchase again. Its a nice piece of furniture.

Be sure to allocate two hours for assembly! Initially, I was worried that the top color might be too red online, but it turned out to complement my office colors perfectly with a slight gray tint to the wood finish. It is a laminant finish.Here are some tips for a smooth assembly process:1. Use two fold-up tables (2′ x 4′) if available—one for holding tools and screws, and the other for the assembly process.2. Keep screws in their bags with numbered markings; this aids in the assembly process. Avoid emptying the bags before starting.3. Follow the instructions thoroughly, especially the last three pages. Pay attention to the installation of the one-drawer-at-a-time device, ensuring it is set correctly before inserting the drawers. Missing this step can be inconvenient, requiring you to remove and reinsert the drawers. If needed, use a wire puller to set the device correctly after assembly.4. Required tools: a powered Phillips screw gun and a Phillips screwdriver. Use the handheld screwdriver to tighten the cogs with the inserted posts.While the furniture is heavy, Bush does an excellent job with packaging, and mine arrived without any shipping damage. I’m a loyal fan of Bush furniture, and once again, they have not disappointed me!